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Remote Customer Support Jobs

Help customers succeed from anywhere in New Zealand. Find remote opportunities in customer service, technical support, and customer success.

74
Active Jobs
$65k/year
Average Salary
5+
Top Companies

Why Choose Remote Customer Support in NZ?

Customer support roles are increasingly moving remote, offering excellent opportunities for those who love helping others:

  • Growing demand for 24/7 customer support coverage
  • Competitive salaries ranging from $50,000 - $80,000
  • Career growth opportunities into management and operations
  • Work with global customers and diverse teams
  • Flexible scheduling options

Popular Support Roles

Customer Service

  • Customer Service Representative
  • Customer Success Manager
  • Support Team Lead
  • Account Manager

Technical Support

  • Technical Support Specialist
  • Product Support Engineer
  • Help Desk Analyst
  • Implementation Specialist

Required Skills

Essential skills for remote customer support roles:

  • Excellent written and verbal communication
  • Problem-solving and troubleshooting abilities
  • Experience with help desk software and CRM systems
  • Patience and empathy when dealing with customers
  • Time management and organization skills

Remote Support Success Tips

Keys to success in remote customer support:

  • Create a quiet, professional workspace for customer calls
  • Maintain a reliable internet connection
  • Use time-blocking for different support activities
  • Practice self-care to maintain energy levels
  • Stay connected with team members for support